Through our partnership, we support Team Canada athletes - and we bring those same clinical standards to our inpatient care. We are here to support the care you need, in the way you deserve. Learn more.
We Want You to Have Your Voice
Patient Relations offers patients and families a voice to share compliments, concerns and feedback about their experience with the care they received at Homewood. We believe that the patient’s voice is important to help us identify opportunities for quality improvement.
The Patient Relations Advisor
A patient relations advisor will listen to concerns and provide support as needed, facilitate a review and resolution of patient/client concerns, collaborate with the treatment team to ensure concerns are addressed, escalate concerns as needed and receive and pass on compliments or feedback.
Contact us by e-mail at patientrelations@homewoodhealth.com
The Patient Relations Process
All feedback from patients and families is valued. In most cases, we will need the patient/client’s permission before providing personal health information or investigating the concern.
Current Patient/Client or Family Member
Previous Patient/Client or Family Member