Are you a first responder facing mental health challenges? Homewood Health Centre can help. Find out more
Admission
We admit new patients Monday through Friday, between 8:00 and 11:00 am. Your admission appointment will vary depending on which program you are attending. Intake Services staff will review the details of admission with you and set your date and time. There are no admissions on weekends or holidays. You must be on time for your admission appointment. Late arrivals may result in your admission being rescheduled.
No Scents
Perfumes, after-shave, hairspray, cologne and other scented products can trigger serious health and allergic responses or reactions in some people. As a courtesy to all patients and staff, please do not wear or use scented products at Homewood.
No Latex Policy
Due to allergies, latex products are not permitted at Homewood.
Tobacco, Smoking & Vaping
Homewood Health Centre is committed to ensuring a safe and healthy environment for our patients to heal and enjoy a full recovery. We are proud to be a completely smoke-free and tobacco-free campus.
All patients admitted into Homewood Health Centre must be willing to abstain from all tobacco products during their stay. Tobacco products include cigarettes, cigars, pipes, chewing tobacco, snuff, cigarillos, water pipes, e-cigarettes, vaporizers, lighters, and matches. Bringing tobacco-related products onto the Homewood Health Centre campus and satellite offices and/or smoking or vaping is a prohibited act on any part of the properties under the Smoke-Free Act (2017) provincial legislation.
Patients will be offered resources for quitting tobacco or remaining smoke-free/vape-free/tobacco-free at no additional cost. Tobacco cessation support includes assessment, counselling, group support, strategies for behaviour change, follow-up support at discharge, and withdrawal management with approved tobacco cessation aids.
Please speak with our Admitting Department if you have questions about our smoke-free, vape-free and tobacco-free campus.
Influenza Vaccination
Wellington-Dufferin-Guelph Public Health recommends the influenza vaccine for anyone six months of age and older. Please provide proof of influenza vaccine, if you have received it. Note, the flu vaccine is not required for admission.
Infection Control
For the protection of our patients and staff, if you are ill or have a fever on the day of your admission to Homewood, please do not come to the hospital. Please call Intake Services at
866-839-2594, and we will reschedule your admission when you are feeling better.
Luggage Restrictions
You may bring one large suitcase and one small gym bag (or equivalent) with you upon admission. For your convenience, coin-operated laundry facilities are available at Homewood.
Dress Code Guidelines
The following guidelines are intended to encourage a respectful, safe and enjoyable environment for all patients:
Parking
Parking is limited at Homewood, and we cannot guarantee patients a parking spot. We ask that you leave your car at home, if possible. You will not have access to your vehicle during your stay. You may speak with Intake Services/Admitting about parking fees.
Avoiding Unexpected Costs
Although you may have semi-private or private coverage, you should be aware that some insurance companies do not cover accommodation at Homewood Health Centre. To avoid unexpected charges, we recommend that you obtain written verification that your insurance will cover the cost of your stay at Homewood prior to admission.
You are responsible for payment of your semi-private or private accommodation if your insurance company does not cover the cost. We recommend that you ask your insurance company the following questions:
Visiting Hours
Visiting hours vary between programs:
Homewood Health Centre is a fully accredited, physician-led, medically-based inpatient treatment facility offering several specialized programs and extensive services to treat a wide range of mental health issues including trauma, addiction, anxiety, depression as well as co-occurring mental health and addiction issues.
Located in a relaxing 50 acre setting in Guelph, Ontario, Homewood Health Centre is one of Canada’s foremost mental health treatment facilities and we serve as a provincial and national resource for patients, families and their communities.